Our Story
RETURN On
Promotional
Spend
Return2Sender is a team of technologists, promotional marketers and gamification experts passionate about creating memorable promotional mechanics and experiences that captivate, motivate, educate and reward your customers. Implicit in all of this is providing a commercial ‘Return’ on investment for the money you spend on our services.
The clue is in the name.
Founded way back when Keanu Reeves had that cool Nokia slider phone in The Matrix, and Set Godin was writing Permission Marketing, Return2Sender started off life as a Mobile Marketing agency running SMS campaigns for brands and agencies.
We called ourselves ‘RETURN’ to Sender ( back then we were ‘RTN2SNDR’) because we felt that there was no point blasting out 1000’s of text massages unless there was some tangible RETURN on Investment for the you, the advertiser.
We also recognised that no one was going to take part in your SMS promotion or give you their number unless there was something in it for them.
The tech has changed quite a bit since then, but the same idea holds true today and guides everything we do.
Why communication is a two way thing.
Everything we do starts with the Why. If the Why isn’t clear or well-designed, no one will enter your promotion, scan the QR code, like follow share, spin the wheel, play the game, send a text or opt in for ongoing comms.
Innovation
We constantly push boundaries to create memorable digital experiences that cut through the noise and resonate with shoppers and consumers. We avoid tech for tech sakes and wont waste budget on the shiny new thing.
Value Exchange – RETURN – 2 -the sender)
People simply won’t press send, enter your promotion, play your game, download your app, follow you if there isn’t something in it for them ( sounds obvious but still needs saying!)
Collaboration & Context
We believe in the power of partnership, working closely with our clients and their agency partners to achieve shared goals. We also understand what works where adapting our response for the correct media, location, channel and activity goal.
RETURN on investment
We focus on creating shopper and consumer activations that drive measurable business outcomes for our clients.
Meet Our Team
Our talented team of specialists brings together diverse skills and perspectives to deliver exceptional results.
Ailbhe Maher
Account Director
Ailbhe joined Return2Sender in 2004 and manages the deliver of all day to day campaigns.
Colin Reynolds
Technical Director / CTO
Colin joined Return2Sender in 2010 and manages the technical scoping and delivery of all of our mobile/digital activations and promotions.
Donald Douglas
Client Service Director / Managing Director
Donald founded Return2Sender in 2001 and oversees all day to day client campaigns and new business.
Sara Eagar
Digital Marketing & SEO
Sara manages all of internal, external comms, social channels and SEO.
Alina Comyn
Design & Motion Graphics
Alina is a an Art Director and motion graphics specialist.
Victor Olesenko
8thWall / AR Developer
Viktor manages the development of and delivery of our WebAR/8th Wall, augmented reality campaigns.